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product
fileye operates within an extremely intuitive browser-based interface, offering simple point and click type operation for all aspects of your records management.
Clear and consistent screens and complete online help mean there is little requirement for end-user training.
flexible configuration options
fileye is delivered with a pre-configured and comprehensive set of parameters which will accommodate many of your requirements.
However, you will also have the flexibility to further personalize certain areas of the system to your own specific requirements, namely:
- users and security (user details and access rights)
- case types (trade mark, patent, domain name etc.)
- case subtypes (series, collective, certification etc.)
- case status (abandoned, granted etc.)
- case contact types (client, agent, applicant, inventor etc.)
- case date types (application, publication, registration etc.)
- case relationships (priority, designation etc.)
- country names and codes
- document database (store emails, documents, spreadsheets etc.)
- diary types (official action, formalities etc.)
- diary status (outstanding, completed etc.)
- contact and case notepads (which may be case type specific)
- contact and case labels (including formatting and types, e.g., lower case, e-mail etc.)
- communication types (e.g. email, web, telephone and can also be formatted)
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